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Flexible travel cancellation predicted to be ‘the norm’ #Flexible #travel #cancellation #predicted #norm #englishheadline


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Intrepid Travel Managing Director Brett Mitchell says he thinks flexible cancellation policies in the travel sector will be “the norm going forward”.

Mr Mitchell said customers needing to cancel for “different reasons” is “well understood now” by airlines and tour operators.

“The more businesses can look after their clients from a cancellation and flexibility perspective, they’re going to be better off,” Mr Mitchell told Englishheadline Australia.

“I think clients really respect that from businesses who look after them.”

English Headline

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