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A CUSTOMER has claimed to have sought ultimate revenge on Walmart staff after he had an argument over a self-checkout gripe.
The frustrated man from Clermont, Florida, took to social media and lambasted the multinational retail chain over “customer service” issues.
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The clip showed TikToker @waydwonsth confronting a Walmart cashier as he asked for staff to checkout his trolley-load of goods.
The worker appeared to remain calm during the heated exchange, but insisted he could not help the customer with his request.
The aggrieved customer said: “What you’re telling me is that the registers close at 8pm, and you would rather me take all those groceries right there and just leave them in the cart.
“And then leave the store then to have someone ring them up for me.”
The cashier replied: “Unfortunately, we only have about two people at self-checkout and the rules are we can’t have more people over there for a whole line… It would be too busy.”
The customer said: “I’m not going to go sit there and go in self-checkout, that’s all there is to that.”
The two men squabbled further and with no end in sight, the TikToker then claimed to get revenge.
He said: “So, what you’re telling me is that Walmart just doesn’t really care enough about us, their customers, in order to ring us up.
“It’s a choice right, either you ring me out or I just leave all the stuff here.
“I’m not going to ring it out it’s not my job, I’m a paying customer, I came to pay for things but I didn’t come here to work.”
The man then leaves his full trolley of groceries for staff to put away and exits the store – with no profit made by Walmart.
The video has more than 320,000 views.
However, fans were divided over who was to blame.
“Poor cashier, it’s not his fault,” a TikToker said.
“Customers who don’t understand that they’re complaining to the wrong person,” one added.
“Honestly, personal opinion I’d much rather go to self checkout anyway,” a second remarked.
“I avoid Walmart,” a third commented.
“I agree, this is crazy – so many people need jobs and stores are doing this,” another said.
The US Sun Online has reached Walmart for comment.
Another customer said she was refused a basic service at the Walmart self-checkout and threatened to call the corporate offices in order to get the correct price.
