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COLES shoppers have been left flabbergasted as they discovered an unexpected discount on their shopping this week.
Eagle-eyed customers spotted the discount – which was labelled “apology” – at the bottom of their receipts.
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In their confusion the shoppers took to social media to try to solve the mystery.
One customer posted “Does anyone know the reason for this $0.47 “apology” credit?” and others joked the “apology” was for the recent price increases.
Photos of the receipts show small amounts of money being deducted from the total sum and in bold the word “apology” is written in the item column.
Despite speculation a spokesperson for Coles set the record straight and told the Mail Online Australia the discount was given to members of the stores loyalty programme – Flybuys – after the system failed.
They added: “we detected that a small number of Flybuys members did not receive the promotion they activated due to an IT issue,
“Flybuys has applied a Flybuys credit to any affected members’ accounts that will appear on their next receipt.
“We hope this has not caused any inconvenience to these customers.”
Luckily shoppers seem to have seen the funny side of the mishap as one wrote “Sorry you had to pay $10 for 500g of cheese” and another teased “That’s your pay for using the self-checkout”.
This summer we we told how Coles and Woolworths discontinue iconic nestle drink.
And how veggie mum was left traumatised after finding a severed chicken head in her supermarket shop.
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